Application Support Lead

Bosch Global Software Technologies Company Limited (Mới)

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Ngày cập nhật: 07-12-2023

Địa điểm: Hà Nội Hồ Chí Minh

Ngành nghề: Cơ khí/ Kỹ thuật IT - Phần mềm Tư vấn - Chăm sóc khách hàng

Vị trí: Nhân viên

Mức lương: Thương lượng

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Mô tả công việc

Company Description

The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.

The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 126 locations. This worldwide development, manufacturing, and sales network is the foundation for further growth.

RBVH - Robert Bosch Engineering and Business Solutions Vietnam Company Limited is 100% owned subsidiary of Robert Bosch GmbH.
RBVH has started its operations from 19th October, 2010 at E-Town2 in HCMC. This engineering development center will be engaged in developing embedded systems and software, mechanical design and simulation, and will provide IT (SAP Consulting, JAVA Development….) and Business Services (Finance and accounting, Economics, Purchasing, Logistics, Translations Japanese-English-Japanese, Information Security ) solutions to the Bosch group of companies globally.

Job Description

+ Follow up the process of an application consultant:
- Receive and analyze requirements from customers through relevant channels ( i.e. emails or systems)
- Check feasibility/ complexity of the requirements with senior consultants or solution/ platform team lead.
- Create support tickets or T&R tickets based on requirement type
- Estimate the effort (cost and time) and propose to customers
- Once accepted, finalize documents and assign to Solution team

+ Lead daily stand up meeting with consultants
+ Report and present Monthly Status Review
+ Maintain consultant competency (knowledge retention) of the team
+ Monitor and control the delivery quality of the team

Yêu cầu công việc

Qualifications

+ IT background, 4+ year experience in IT Application Consultant area
+ Fluent in English communication for business
+ Knowledge of HTML, CSS, JavaScript, ITIL Foundation is preferred
+ Having knowledge about Business Analysist, Business Cases, Benefit
+ Management (ROI, …), Alternative Solution is a plus
+ Strong verbal/written communication & data presentation skills, including an ability to effectively develop and communicate clear, thoughtful, and comprehensive analyses
+ Be self driven, independent, persuasion, flexibility and high initiative
+ Having analytical and customer oriented mindset
+ Additional Information

Why BOSCH?

Because we don't just follow trends, we create them.

Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.

Benefits and Career Opportunities

+ Working in one of the Best Places to Work in Vietnam
+ Join a dynamic and fast growing global company (English-speaking environment)
+ 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
+ 100% monthly basic salary and mandatory social insurances in 2-month probation
+ Onsite opportunities: short-term and long-term assignments
+ 15++ days of annual leave + 1 day of birthday leave
+ Premium health insurance for employee and 02 family members
+ Flexible working time
+ Lunch and parking allowance
+ Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills
+ Fitness & sport activities: football, badminton, yoga, Aerobic
+ Free in-house entertainment facilities and snack
+ Join in various team building, company trip, year-end party, tech talks and a lot of charity events

Quyền lợi công việc

13th-month bonus + yearly performance bonus + annual salary appraisal
Premium health insurance for employee + 2 family members
16++ days of paid leave per yea
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Ngôn ngữ trình bày: Bất kỳ

Hạn nộp: 06-01-2024

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