Expert, IT Operations (DBA / T24 / Network & Security Infrastructure / Middleware / Cloud)

Techcombank (Mới)

Lượt xem: 141

Ngày cập nhật: 07-12-2023

Địa điểm: Hà Nội

Ngành nghề: IT - Phần cứng/ Mạng Tài chính/ Ngân hàng/ Chứng khoán IT - Phần mềm

Vị trí: Nhân viên

Mức lương: Thương lượng

Đang tải ...

Mô tả công việc

Job Purpose
The Operation Expert is responsible for providing expert knowledge in his/her domain when participate in IT projects; proactively and immediately responses to system incidents in his/her expertise domain; managing incidents, problems, and ensuring respective units properly resolve issues so incidents are not repeating; constantly reviewing and proposing solutions to enhance the bank's existing operation processes and tools.

Key Accountabilities
(1) Main work:
- Collaborate with the appropriate departments to deeply understand the systems, as a basis for the efficient and stable operation of services.
- Define operation frameworks, standards, processes, checklists, and tools for the systems and communicate them to operation functions to apply into application operation.
- Analyze and propose improvements upon technology and standards across the organization.
- Participate in training courses to remain up-to-date and knowledgeable in terms of industry trends and emerging technologies for IT operation support.
- Provide advice, trainings, and supports to people in operation functions.
- Participate as a key member of the incident response team to directly drive incident/problem fixing progress and also responsible for analyzing and concluding the root cause of the incidents and problem; define and implement the solutions to recover the services quickly and prevent them from repeating.
- Develop methodology and assessment plan to proactively address weaknesses, risks and problems on the IT infrastructure/applications/services, then have remediation plan to improve quality of services.
- Creatively and independently provide resolutions to technical problems in a productivity and quality of service manner.
- Monitor and report out the compliance of the operation activities in real-life.
- Report periodically to the Director of Infrastructure Services Excellent Center.

Key Accountabilities (2)
Risk management and compliance:
- Identify risks and coordinate with relevant units to propose methods to measure and minimize risks in operations.
- Ensure that team members fulfill their commitments on service quality and comply with the Bank's regulations and policies

Yêu cầu công việc

Success Profile - Qualification and Experiences

- Graduated from university majoring in IT or electronics and telecommunications, business administration, finance and banking

Work Experience
- At least 8 years of experience in IT operation and development in large organizations, especially banks
- Solid background in one of these domains: DBA, T24, Network & Security Infrastructure, Middleware, Cloud (AWS)
Other requirements
- International Certificate of System Foreign language
- English, according to TCB's regulations in each period.

Quyền lợi công việc

Thu nhập cạnh tranh
Chương trình cho vay ưu đãi dành cho cán bộ nhân viên,
Môi trường làm việc: gắn kết, hòa đồng, kỷ luật
Đang tải ...

Thông tin khác

Ngôn ngữ trình bày: Bất kỳ

Hạn nộp: 06-01-2024

Bấm để nộp hồ sơ ứng tuyển miễn phí

Nộp hồ sơ

Đang tải ...
Đang tải ...


Đang tải ...
Đang tải ...